Peer-Review Articles
Assessing Outcomes And Value: It’s All A Matter Of Perspective. Performance Measurement and Metrics, 16 (3), 2015, 211-233.
Adding Value: Getting to the Heart of the Matter. Performance Measurement & Metrics, 14 (3), 2013,162-174.
Valuing Information, Information Services, and the Library. portal: Libraries and the Academy, 13 (1), 2013, 91–112.
Assessing Library Contributions to University Outcomes: the Need for Individual Student Level Data. Library Management, 33 (6/7) 2012, 389 – 402.
Assessing Organizational Effectiveness: The Role of Performance Measures. The Library Quarterly, 81 (1), January 2011, 83-110.
Adding Value: Getting to the Heart of the Matter. Performance Measurement & Metrics, 14 (3), 2013,162-174.
Valuing Information, Information Services, and the Library. portal: Libraries and the Academy, 13 (1), 2013, 91–112.
Assessing Library Contributions to University Outcomes: the Need for Individual Student Level Data. Library Management, 33 (6/7) 2012, 389 – 402.
Assessing Organizational Effectiveness: The Role of Performance Measures. The Library Quarterly, 81 (1), January 2011, 83-110.
What's the Return on ROI? The Benefits and Challenges of Calculating Your Library's Return on Investment. Library Leadership & Management, 25 (1), 2011, 1-14
Evaluating Summer Reading Programs: Suggested Improvements. Public Libraries, 49 (4), July/August 2010, 34-39.
The Library Balanced Scorecard, in The PLA Reader for Public Library Directors and Managers. Kathleen M. Hughes (Ed.). New York: Neal-Schuman Publishers, 2009.
Customer Satisfaction: A New Perspective. Public Libraries, 47 (6), November/December 2008, 52-55.
Customer Satisfaction: A New Perspective. Public Libraries, 47 (6), November/December 2008, 52-55.
Joseph R. Matthews. The Library Balanced Scorecard: Is It In Your Future? Public Libraries, 45 (6), November 2006, 64-71
The Balanced Scorecard in Public Libraries: A Project Summary. Proceedings of the Academic Library Assessment Conference held in Charlottesville, VA 25-27 September 2006. Washington, DC: Association of Research Libraries, forthcoming.
Determining and Communicating the Value of the Library. Information Outlook, 7 (3), March 2003, 26-31.
The Value of Information: The Case of the Library Catalog. Technical Services Quarterly, 19 (2), 2001, 1-16.
The Value of Information in Library Catalogs. Information Outlook, 4 (7), July 2000, 18-24.
Time for New OPAC Initiatives: An Overview of Landmarks in the Literature and Introduction to WordFocus. Library HiTech, 15 (1-2), 1997, 97-109
The Online Catalog: Time to Move Beyond the Boundary of a “Catalog”! in Think Tank on the Present and Future of the Online Catalog: Proceedings. Noelle Van Pulis (Ed.). RASD Occasional Papers, Number 9. Chicago: American Library Association, 1991, 5-16.
Suggested Guidelines for Screen Layouts and Design of online Catalogs, in Public Access Online Catalogs. Karen Markey, Issue Editor. Library Trends, 35 (4), Spring 1987, 555-570.
The Graphical User Interface (GUI) in Library Products. Part 1: Microcomputer-based Integrated Systems, Additional Evaluations. Library Technology Reports, 33 (1), January-February 1997, 5-41.
___ and Mark R. Parker. Local Area Networks and Wide Area Networks. Library Technology Reports, 31 (1), January-February 1995, 5-110
The Distribution of Information: the Role for Online Public Access Catalogs. Information Services & Use, 14 (2), 1994, 73-78.
The Effective Use of Consultants in Libraries. Library Technology Reports, 30 (5), November-December 1994, 745-814
Do You Need an RFP? College & Undergraduate Libraries, 1 (2), 1994, 55-64.
___ and Mark R. Parker. Microcomputer-Based Automated Library Systems New Series, Part 2. Library Technology Reports, 29 (3), May-June 1993, 309-453.
___ and Mark R. Parker. Microcomputer-Based Automated Library Systems New Series, Part 1. Library Technology Reports, 29 (2), March-April 1993, 149-304.
An Explosion of Micro-Based Systems. Computers in Libraries, 11 (10), November 1991, 8-13.
Use of Knowledge About Users in Software Development. The Canadian Journal of Information Science, 16, April 1991, 42-45
Microcomputer-Based Library Systems: An Assessment – Part Three. Library Technology Reports, 27 (3), May-June 1991, 217-398.
Microcomputer-Based Library Systems: An Assessment – Part Two. Library Technology Reports, 26 (3), May-June 1990, .
Microcomputer-Based Library Systems: An Assessment – Part One. Library Technology Reports, 26 (2), March-April 1990, .
Assistance, Workstation Options, and Intuitive Learning. Library HiTech, 8 (1), 1990, 68-70.
Displaying Materials in an Interdisciplinary Online World: New Approaches. The Bookmark, 47, Spring 1989, 194-196.
Using Computers to Enhance Cataloging Productivity, in Recruiting, Educating, and Training Cataloging Librarians: Solving the Problems. Sheila S. Intner and Janet Swan Hill (Editors). Westport, CT: Greenwood Press, 1989, 259-272.
Suggested Guidelines for Screen Layouts and Design of Online Catalogs. Library Trends, 35, Spring 1987, 555-570.
Information Delivery Projects: The Learning Opportunities. Library HiTech, 5, Summer 1987, 89-93.
___, Stephen R. Salmon and Joan Frye Williams. The RFP – Request for Punishments; or, A Tool for Selecting an Automated Library System. Library HiTech, 5, Summer 1987, 15-21
Suggested Guidelines for Screen Layouts and Design of Online Catalogs, in Online Catalog Screen Displays: A Series of Discussions. A Report of a Conference Sponsored by the Council on Library Resources at the Lakeway Conference Center, Austin Texas, March 10-13, 1985. Joan Frye Williams (Ed.). Washington, DC: Council on Library Resources, June 1986
Benchmark and Acceptance Tests: Why and When to Use Them. Library HiTech, 4, Fall 1986, 43-50.
Boy Scouts From Missouri: The Financial and Personnel Aspects of Vendor Abandonment. Library Journal, 111 (2), February 1, 1986, 51-54.
Microcomputer-Based Library Systems: An Assessment. Library Technology Reports, 22 (2), March-April 1986, .
Turnkey Systems: High Risk for Libraries. Library Journal, 110 (14), September 1, 1985, 133-135.
Screen Displays for Public Online Systems, in Command Languages and Screen Displays for Public Online Systems. Report of a Meeting Sponsored by the Council on Library Resources, March 29-30, 1984, Dublin, Ohio. Paul Peter Evans (Ed). Washington, DC: Council on Library Resources, March 1985, 25-56.
___ and Gary S. Lawrence. Further Analysis of the CLR Online Catalog Project. Information Technology and Libraries, 3 (4), 1984, 354-376.
Gary S. Lawrence and ___. Financial Management of Online Catalogs, in Academic Libraries: Myth and Realities. Proceedings of the Third National Conference of the Association of College and Research Libraries, 4-7 April 1984, Seattle, Washington. Chicago: Association of College & Research Libraries, 1984, 187-99.
Types of Automated Systems: Choices in the Marketplace, in Automated Circulation: An Examination of Choices. Joseph R. Matthews and Kevin Hegarty (Eds.). Chicago: American Library Association, 1984, 13-18.
Gary S. Lawrence and Joseph R. Matthews. Financial Management of Online Catalogs, in Academic Libraries: Myths and Realities. Chicago: Association of College & Research Libraries, 1984.
___ and Joan Frye Williams. The User Friendly Index: A New Tool. Online, 8 (3), 1984, 31-35.
Office Automation, in Crossroads: Proceedings of the First National Conference of the Library and Information Technology Association, September 17-21, 1983, Baltimore, Maryland. Chicago: American Library Association, 1984.
Gary S. Lawrence, Joseph R. Matthews, and Charles E. Miller. Costs and Features of Online Catalogs: The State of the Art. Information Technology and Libraries, 2 (4), December 1983, 409-16.
___ and Joan Frye Williams. Oh, If I’d Only Known: Ten Things You Can Do Today to Prepare for Library Automation Tomorrow. American Libraries, June 1983, 408-412.
Negotiating and Writing a Hardware Contract. Philadelphia, PA: Auerbach Publishers, 1983, 1-15.
Security and Automated Library Systems: A Ticking Time Bomb? Information Technology and Libraries, 2 (3), September 1983, 265-271.
A Study of Six Online Public Access Catalogs: A Review of Findings. Submitted to the Council on Library Resources, November 1982. Washington, DC: The Council on Library Resources.
___ and Joan Frye Williams. The Four Bibliographic Utilities: Progress and Problems. Library Technology Reports, 18 (6), November-December 1982, 609-654
Douglas Ferguson, Neal S. Kaske, Gary S. Lawrence and Robert Zich. The CLR Public Online Catalog Study: an Overview. Information Technology and Libraries, 1 (2), June 1982, 84-97.
Online Public Access Catalogs: Accessing the Potential. Library Journal, 107 (11), June 1, 1982, 1067-1071.
20 Qs and As on Automated Integrated Library Systems: Are They a Remedy For What AILS Your Library? American Libraries, 13 (6), June 1982, 366-371.
Requirements for an Online Catalog. Technicalities, 1 (11), October 1981, 11-13.
Understanding the Utilities. American Libraries, 11 (5), May 1980, 262-268.
The Four Online Bibliographic Utilities: A Comparison. Library Technology Reports, 15 (6), November-December 1979, 665-838.
___ and Robert J. Smith. Gauging the Impact of Change. Datamation, 24 (9), September 1978, 241-248.
A Survey of EDP Performance Measures. Government Data Systems, 7 (4), July/August 1978, 29-32.
Kenneth L. Kramer, William H. Dutton and Joseph R. Matthews. Municipal Computers: Growth, Usage, and Management. Urban Data Service Reports, 7 (11). Washington, DC: International City Management Association, November 1971.
Automated Library System Marketplace articles appearing in Library Journal:
1985: Growth & Consolidation. 111 (6), April 1, 1986, 25-37.
1984: Unrelenting Change. 110 (6), April 1, 1985, 31-40.
1983: Competition & Change. 109 (6), May 1, 1984, 853-860.
1982: Change and More Change. 108 (5), March 15, 1983, 547-553.
1981: Active and Heating Up. 107 (3), February 1, 1982, 233-235.
The Balanced Scorecard in Public Libraries: A Project Summary. Proceedings of the Academic Library Assessment Conference held in Charlottesville, VA 25-27 September 2006. Washington, DC: Association of Research Libraries, forthcoming.
Determining and Communicating the Value of the Library. Information Outlook, 7 (3), March 2003, 26-31.
The Value of Information: The Case of the Library Catalog. Technical Services Quarterly, 19 (2), 2001, 1-16.
The Value of Information in Library Catalogs. Information Outlook, 4 (7), July 2000, 18-24.
Time for New OPAC Initiatives: An Overview of Landmarks in the Literature and Introduction to WordFocus. Library HiTech, 15 (1-2), 1997, 97-109
The Online Catalog: Time to Move Beyond the Boundary of a “Catalog”! in Think Tank on the Present and Future of the Online Catalog: Proceedings. Noelle Van Pulis (Ed.). RASD Occasional Papers, Number 9. Chicago: American Library Association, 1991, 5-16.
Suggested Guidelines for Screen Layouts and Design of online Catalogs, in Public Access Online Catalogs. Karen Markey, Issue Editor. Library Trends, 35 (4), Spring 1987, 555-570.
The Graphical User Interface (GUI) in Library Products. Part 1: Microcomputer-based Integrated Systems, Additional Evaluations. Library Technology Reports, 33 (1), January-February 1997, 5-41.
___ and Mark R. Parker. Local Area Networks and Wide Area Networks. Library Technology Reports, 31 (1), January-February 1995, 5-110
The Distribution of Information: the Role for Online Public Access Catalogs. Information Services & Use, 14 (2), 1994, 73-78.
The Effective Use of Consultants in Libraries. Library Technology Reports, 30 (5), November-December 1994, 745-814
Do You Need an RFP? College & Undergraduate Libraries, 1 (2), 1994, 55-64.
___ and Mark R. Parker. Microcomputer-Based Automated Library Systems New Series, Part 2. Library Technology Reports, 29 (3), May-June 1993, 309-453.
___ and Mark R. Parker. Microcomputer-Based Automated Library Systems New Series, Part 1. Library Technology Reports, 29 (2), March-April 1993, 149-304.
An Explosion of Micro-Based Systems. Computers in Libraries, 11 (10), November 1991, 8-13.
Use of Knowledge About Users in Software Development. The Canadian Journal of Information Science, 16, April 1991, 42-45
Microcomputer-Based Library Systems: An Assessment – Part Three. Library Technology Reports, 27 (3), May-June 1991, 217-398.
Microcomputer-Based Library Systems: An Assessment – Part Two. Library Technology Reports, 26 (3), May-June 1990, .
Microcomputer-Based Library Systems: An Assessment – Part One. Library Technology Reports, 26 (2), March-April 1990, .
Assistance, Workstation Options, and Intuitive Learning. Library HiTech, 8 (1), 1990, 68-70.
Displaying Materials in an Interdisciplinary Online World: New Approaches. The Bookmark, 47, Spring 1989, 194-196.
Using Computers to Enhance Cataloging Productivity, in Recruiting, Educating, and Training Cataloging Librarians: Solving the Problems. Sheila S. Intner and Janet Swan Hill (Editors). Westport, CT: Greenwood Press, 1989, 259-272.
Suggested Guidelines for Screen Layouts and Design of Online Catalogs. Library Trends, 35, Spring 1987, 555-570.
Information Delivery Projects: The Learning Opportunities. Library HiTech, 5, Summer 1987, 89-93.
___, Stephen R. Salmon and Joan Frye Williams. The RFP – Request for Punishments; or, A Tool for Selecting an Automated Library System. Library HiTech, 5, Summer 1987, 15-21
Suggested Guidelines for Screen Layouts and Design of Online Catalogs, in Online Catalog Screen Displays: A Series of Discussions. A Report of a Conference Sponsored by the Council on Library Resources at the Lakeway Conference Center, Austin Texas, March 10-13, 1985. Joan Frye Williams (Ed.). Washington, DC: Council on Library Resources, June 1986
Benchmark and Acceptance Tests: Why and When to Use Them. Library HiTech, 4, Fall 1986, 43-50.
Boy Scouts From Missouri: The Financial and Personnel Aspects of Vendor Abandonment. Library Journal, 111 (2), February 1, 1986, 51-54.
Microcomputer-Based Library Systems: An Assessment. Library Technology Reports, 22 (2), March-April 1986, .
Turnkey Systems: High Risk for Libraries. Library Journal, 110 (14), September 1, 1985, 133-135.
Screen Displays for Public Online Systems, in Command Languages and Screen Displays for Public Online Systems. Report of a Meeting Sponsored by the Council on Library Resources, March 29-30, 1984, Dublin, Ohio. Paul Peter Evans (Ed). Washington, DC: Council on Library Resources, March 1985, 25-56.
___ and Gary S. Lawrence. Further Analysis of the CLR Online Catalog Project. Information Technology and Libraries, 3 (4), 1984, 354-376.
Gary S. Lawrence and ___. Financial Management of Online Catalogs, in Academic Libraries: Myth and Realities. Proceedings of the Third National Conference of the Association of College and Research Libraries, 4-7 April 1984, Seattle, Washington. Chicago: Association of College & Research Libraries, 1984, 187-99.
Types of Automated Systems: Choices in the Marketplace, in Automated Circulation: An Examination of Choices. Joseph R. Matthews and Kevin Hegarty (Eds.). Chicago: American Library Association, 1984, 13-18.
Gary S. Lawrence and Joseph R. Matthews. Financial Management of Online Catalogs, in Academic Libraries: Myths and Realities. Chicago: Association of College & Research Libraries, 1984.
___ and Joan Frye Williams. The User Friendly Index: A New Tool. Online, 8 (3), 1984, 31-35.
Office Automation, in Crossroads: Proceedings of the First National Conference of the Library and Information Technology Association, September 17-21, 1983, Baltimore, Maryland. Chicago: American Library Association, 1984.
Gary S. Lawrence, Joseph R. Matthews, and Charles E. Miller. Costs and Features of Online Catalogs: The State of the Art. Information Technology and Libraries, 2 (4), December 1983, 409-16.
___ and Joan Frye Williams. Oh, If I’d Only Known: Ten Things You Can Do Today to Prepare for Library Automation Tomorrow. American Libraries, June 1983, 408-412.
Negotiating and Writing a Hardware Contract. Philadelphia, PA: Auerbach Publishers, 1983, 1-15.
Security and Automated Library Systems: A Ticking Time Bomb? Information Technology and Libraries, 2 (3), September 1983, 265-271.
A Study of Six Online Public Access Catalogs: A Review of Findings. Submitted to the Council on Library Resources, November 1982. Washington, DC: The Council on Library Resources.
___ and Joan Frye Williams. The Four Bibliographic Utilities: Progress and Problems. Library Technology Reports, 18 (6), November-December 1982, 609-654
Douglas Ferguson, Neal S. Kaske, Gary S. Lawrence and Robert Zich. The CLR Public Online Catalog Study: an Overview. Information Technology and Libraries, 1 (2), June 1982, 84-97.
Online Public Access Catalogs: Accessing the Potential. Library Journal, 107 (11), June 1, 1982, 1067-1071.
20 Qs and As on Automated Integrated Library Systems: Are They a Remedy For What AILS Your Library? American Libraries, 13 (6), June 1982, 366-371.
Requirements for an Online Catalog. Technicalities, 1 (11), October 1981, 11-13.
Understanding the Utilities. American Libraries, 11 (5), May 1980, 262-268.
The Four Online Bibliographic Utilities: A Comparison. Library Technology Reports, 15 (6), November-December 1979, 665-838.
___ and Robert J. Smith. Gauging the Impact of Change. Datamation, 24 (9), September 1978, 241-248.
A Survey of EDP Performance Measures. Government Data Systems, 7 (4), July/August 1978, 29-32.
Kenneth L. Kramer, William H. Dutton and Joseph R. Matthews. Municipal Computers: Growth, Usage, and Management. Urban Data Service Reports, 7 (11). Washington, DC: International City Management Association, November 1971.
Automated Library System Marketplace articles appearing in Library Journal:
1985: Growth & Consolidation. 111 (6), April 1, 1986, 25-37.
1984: Unrelenting Change. 110 (6), April 1, 1985, 31-40.
1983: Competition & Change. 109 (6), May 1, 1984, 853-860.
1982: Change and More Change. 108 (5), March 15, 1983, 547-553.
1981: Active and Heating Up. 107 (3), February 1, 1982, 233-235.
JRM Consulting Inc.
5421 Kipling Ln, Carlsbad, CA 92008
760 930 9223
Joe AT JoeMatthews DOT Org
5421 Kipling Ln, Carlsbad, CA 92008
760 930 9223
Joe AT JoeMatthews DOT Org
